PILGRIMS HOTEL, Canterbury – A Smart Stay in the City
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Key details
About the Hotel
18 The Friars,
Canterbury,
United Kingdom,
Kent
Historic Building Accommodations
The Pilgrims Hotel occupies an historic building directly opposite The Marlowe Theatre. Rooms include en suite bathrooms with free toiletries, flat-screen TVs with Freeview, tea/coffee makers, and free WiFi. Options range from single rooms with baths to family rooms split into double and twin sections, and suites with sofa beds and large bath/shower rooms.
Continental Breakfast Service
A continental breakfast is served in the dining room, offering pastries, cheeses, meats, fruits, toast, tea, and coffee. The hotel's bar, NumberTen, provides drinks and is accessible from Canterbury High Street, serving as a spot for pre-theatre drinks or evening relaxation.
Central Canterbury Location
Situated in Canterbury's city center, the hotel is 0.5 km from Canterbury West Station and 100 km from London City. It is within short walking distance of Canterbury Cathedral, The Canterbury Tales, Canterbury Roman Museum, and the city walls. Discounted parking is available at nearby car parks as the hotel has no on-site parking.
Theatre and City Access
The hotel's position opposite The Marlowe Theatre makes it suitable for theatre attendees. Canterbury's shops, restaurants, bars, and historic sites are minutes away on foot. The property connects to Unboxed, a zero-waste shop selling nuts, seeds, herbs, spices, and eco-friendly products.
Family and Group Stays
Family rooms accommodate two adults and two children. The hotel can arrange discounted parking at various city car parks. Staff provide assistance with trip planning and local recommendations, supporting visits to Canterbury's attractions and the wider Kent area.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour security
General
No smoking on site
Free Wi-Fi
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Welcome drink
Dining
Bar/ Lounge area
Children
Cots
Board games
Spa & Leisure
Leisure/ TV room
Room features
Wi-Fi in rooms
Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
18 The Friars,
Canterbury,
United Kingdom,
Kent
Map view
18 The Friars,
Canterbury,
United Kingdom,
Kent
City landmarks
Landmark
St Augustine's Abbey
3000 ft
Church
St Martin's Church
4300 ft
Castle
Canterbury Castle
2700 ft
Church
St Dunstan's Church
2200 ft
Nearby
Church
Canterbury Cathedral
1500 ft
Park
West Gate Towers
800 ft
Museum
The Canterbury Tales
1300 ft
St Peter's St
Westgate Gardens
1200 ft
Gallery
Royal Museum and Art Gallery with Buffs Regimental Museum
700 ft
Museum
Canterbury Roman Museum
1000 ft
25 High Street
Eastbridge Hospital
300 ft
Museum
The Kent Museum of Freemasonry
500 ft
Canterbury City Walls
700 ft
Art object
Statue of Geoffrey Chaucer
400 ft
Stour Street
Canterbury Heritage Museum
800 ft
Church
Catholic Church of St. Thomas of Canterbury
1500 ft
Stour Street
Greyfriars Chapel and Franciscan Gardens
700 ft
Church
St Peter's Anglican Church
200 ft
Christ Church Gate 11E The Precincts The Buttermarket
Christ Church Gate
900 ft
Gallery
Sidney Cooper Gallery
400 ft
Gallery
Lilford Gallery
600 ft
Mall
The King's Mile
900 ft
University of Kent
The Canterbury Labyrinth
700 ft
Synagogue
Old Synagogue
800 ft
17 Palace Street
Conquest House Gallery
800 ft
Shopping Area
Whitefriars Shopping Centre
1500 ft
Church
St Mildred's Church
1800 ft
Square
The Buttermarket
900 ft
Garden
Solly's Orchard
600 ft
CanterburyEngland
Lady Wootton's Green
900 ft
Restaurants
Munchies
300 ft
15 St. Peters Street
West Cornwall Food Company
500 ft
22 High Street
The Black Griffin
500 ft
40 St. Peters Street
Maria's
500 ft
39 St. Peters Street
Ocakbasi of Kent
700 ft
34 St. Peters Street
The Cherry Tree
800 ft
White Horse Lane
Rad Burger
300 ft
2-3 Orange Street Street Food Pop-Up
Canteen
500 ft
17 Sun Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
7.8
7.8/10 based on 1985 reviews
Frederick
United Kingdom,
February
2024
7.4/10
The hotel is a mixed experience: the rooms had a slight dingy feel and smelled of smoke, needing some updating, although the furniture was lovely. The bed was comfortable, but the room size was a bit cramped. The service was exceptional, especially from Beks, who went above and beyond. The location was superb, centrally located in Canterbury. The dining experience had some ups and downs, with a limited menu but well-cooked meals. Overall, a pleasant stay with some room for improvement.
Rooms
6.0
The rooms, though a bit dingy and smelling of smoke, had lovely furniture and a comfortable bed.
Service
9.0
The service was outstanding, especially courtesy of Beks, who was extremely helpful and deserving of recognition.
Location
8.0
The hotel's location in the center of Canterbury was superb, offering easy access to the city's main attractions.
Dining
7.0
The dining experience had its highs and lows, with well-cooked meals but a limited menu.
Facilities
7.0
The hotel had adequate facilities, though some areas could use updating.
Jim
United States,
January
2024
8.0/10
My stay at the hotel was a mixed experience. The location was superb, right in the center with easy access to shops and attractions. The service was friendly and welcoming, making it a pleasant stay overall. However, the rooms were cramped and the bed was uncomfortable, which affected my comfort during the stay.
Rooms
6.0
The rooms were neat and tidy but very small for two people, making it hard to move around. The bed was quite uncomfortable and the pillars were too hard.
Service
9.0
The service was super friendly and helpful, particularly for recommendations on activities like seeing a show at the Marlowe theatre and shopping in Canterbury.
Location
10.0
The location was great, literally opposite the main shopping street and just a few steps from the theater. It couldn't be better as it was so central.
Dining
8.0
The dining experience was the cherry on the cake, offering a wide variety of buffet items and cooked dishes, making it a great experience in the city center.
Facilities
7.0
Great location
Cramped rooms
Patrick
United States,
January
2024
8.2/10
The hotel is ideally located inside the adjoining French Restaurant, making it perfect for those visiting the theatre or enjoying the high street hub. The rooms were a reasonable size, though a bit dated with a lingering smell of smoke. The service was friendly and professional, with a cozy and clean atmosphere. The location couldn't be better, being close to the City Centre, Cathedral, and all amenities Canterbury offers.
Rooms
7.0
The rooms are comfortable and offer some privacy with two separate areas for bath and shower.
Service
9.0
The staff at the bar were welcoming and helpful, creating a warm and cozy atmosphere.
Location
10.0
The hotel is superbly located, just a 5-minute walk from the City Centre, Cathedral, and within easy access to all attractions and facilities.
Dining
7.0
The dining experience was pleasant, with room for improvement in providing fresh fruit instead of canned options.
Facilities
8.0
The hotel offers a good bar area and comfortable dining options, making it a cozy spot to unwind.
Mark
United Kingdom,
October
2023
8.6/10
The hotel is situated perfectly, right near the theatre and high street, offering a comfortable stay with small but clean rooms. The service is excellent, accommodating with special touches like afternoon tea. The location is ideal for theater buffs and shoppers, providing a great base for exploring Canterbury. The dining options are varied and delicious, offering fantastic choices. Overall, a recommended stay with great value for money.
Rooms
7.0
The rooms are small and compact but very clean, making good use of the space to ensure comfort.
Service
9.0
The service is exceptional, going above and beyond with offerings like afternoon tea and assistance with parking.
Location
10.0
The hotel's location near the theatre and high street is perfect for enjoying shows, shopping, and exploring the town.
Dining
9.0
The dining experience is fantastic with a wide range of delicious choices that are expertly prepared.
Facilities
8.0
The hotel provides all necessary amenities for a comfortable stay.
Theodore
United States,
September
2023
7.2/10
I found the hotel to be a mixed bag. On the positive side, the location is wonderfully central and convenient, ideal for exploring all that Canterbury has to offer. However, the rooms were a bit cold and cramped, lacking space for comfort. The service was satisfactory, with some staff members showing great care and attention, but others could have been friendlier. The dining experience had some variety but was not suitable for those with lactose intolerance.
Rooms
6.0
The room was a little bit cold and really small, with a slightly cramped feeling. However, it did come with a TV, a single bathroom, and an excellent wifi connection.
Service
7.0
The service was a mix - some staff members were fabulous and caring, while others were not as friendly or cheerful. Overall, they were okay.
Location
8.0
The hotel's location is excellent, being literally a few yards from the Marlowe theatre and in the perfect area close to the city high street but quiet enough for a peaceful sleep.
Dining
7.0
The dining options were crazy with a great variety, but not ideal for lactose-intolerant guests. The menu format was a bit unexpected, and a cooked breakfast was anticipated.
Facilities
8.0
The hotel offered good facilities to accommodate our needs during the stay.
central location
cramped rooms
George
United Kingdom,
May
2023
7.4/10
The hotel is comfortable for a long weekend stay, although there were some plumbing issues affecting the shower convenience. The service was attentive and directed us to free parking nearby. The location is excellent for exploring the town, but the lack of on-site parking might deter future visits. The dining experience offered a good continental range, albeit with some temperature issues with the food. Overall, a satisfactory stay with some minor drawbacks.
Rooms
6.0
The rooms could hardly be termed as pleasant, but they were sufficient for a short stay.
Service
9.0
The staff worked hard, were helpful, and very courteous.
Location
8.0
The location is excellent, with easy access to all major tourist sites within walking distance.
Dining
7.0
The dining experience featured a good continental range but had some temperature issues with the food.
Facilities
7.0
The hotel provides basic facilities suitable for a short stay.
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